“an holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience with the capability for an effective response that safeguards the interests of its key stakeholders, reputation and value creating activities.”
The term business continuity MANAGEMENT has broadened the discipline’s scope from that of business continuity PLANNING, which is now just another part of management. Business continuity management includes “building resilience”, which moves us from the concept of reacting to recover from an event to becoming not vulnerable to the effect of the event. In the context of business continuity, the term has often been used with regard to IT and the facilities environment. To describe the act of taking over seamlessly so that system continues uninterrupted.
To achieve offensive resilience, rather than just business continuity or defensive resilience a broader focus is necessary. IBM has articulated its concept of business resilience as:
“The ability of an organisation’s business operations to rapidly adapt and respond to internal or external dynamic changes – opportunities, demands, disruptions or threats – and continue operations with limited impact to the business.”
Business continuity has been focused upon a defensive resilience posture, consisting of three basic building blocks - recovery, hardening and redundancy – that are widely recognised as vital ingredients for successful business continuity plans. A defensive posture is useful in protecting the organisation and its revenue streams but it does not help the bottom line. IBM has identified three further building blocks that support an offensive resilience posture, which are focused upon improving the organisation’s competitive position – accessibility, diversification and autonomic computing (inclusion of self-managing hardware and software). In practice, these building blocks can be used all together or in various combinations depending upon need.
The focus of business continuity is changing to become ever more concerned with prevention / avoidance of interruptions and business resilience supports this trend.
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